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suaviterra

PLEASE READ

Ordering

  • Payment can be done through Paypal and/or Stripe (America Express, Visa, Mastercard, and Discover). More on this here.
  • Please look at the descriptions for the merchandise. The digital recreations are slightly altered from the actual merchandise.
  • PLEASE write your address in romanized characters so I can input it into the shipping label. If I cannot read it, I will refund the order.

Shipping

  • I will ship out orders as I receive them.
  • Merchandise is expected to take at least 3 days depending on location. Due to new USPS regulations I have no control over how quick or slow the merchandise will arrive. I apologize in advance for any delays. Please email me or DM me via twitter if your package is taking abnormally long to arrive. More details here.
  • I am able to ship to any country except those listed by the USPS. If I am unable to ship it to your country, I will email you directly to negotiatea refund. Please check here to verify if your country has no shipping restrictions. I will not ship to Canada due to its strike policies, and the order will be refunded if the order is addressed to Canada.
  • USPS Priority Express Mail requires a phone number from the customer. In some cases internationally, the package will be returned to me if there is no phone number. I apologize in advance for any inconveniences. Please check here for more information. 

Other stuff

  • Please feel free to message me any questions using the contact tab on bigcartel or on twitter DMs. I will try to get back to you as fast as possible.